Privacy Policy

We respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, place an order, or contact us.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name, email address, and phone number;
  • Shipping and billing information;
  • Order, return, exchange, and refund information;
  • Account information, if applicable;
  • Necessary payment-related information;
  • IP address, device, browser, and website usage information;
  • Other information you voluntarily provide to us.

We only collect information that is reasonably necessary to provide our services and process your requests.

2. Cookies

We may use Cookies and similar technologies to:

  • Keep the website functioning properly;
  • Remember your preferences;
  • Improve website performance and shopping experience;
  • Understand how visitors use our website;
  • Maintain website security.

You can manage or delete Cookies through your browser settings. Where required by applicable law, we will provide appropriate notice and consent or choice mechanisms.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders;
  • Arrange delivery;
  • Provide customer service;
  • Process returns, exchanges, and refunds;
  • Improve our website and services;
  • Maintain website security and prevent fraud;
  • Send information you request or subscribe to receive;
  • Comply with applicable laws and regulations.

4. How We Share Information

When necessary to provide our services, we may share relevant information with service providers, including:

  • Payment processing providers;
  • Shipping and logistics providers;
  • Website technology and hosting providers;
  • Customer service support providers.

We may also disclose information to government authorities, courts, or regulators when required by law or when reasonably necessary to protect legal rights, security, or website operations.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, process orders, comply with legal obligations, resolve disputes, or protect legal rights.

We use reasonable security measures to protect your personal information. However, no method of transmission or storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access your personal information;
  • Correct inaccurate information;
  • Request deletion of your information;
  • Restrict or object to certain processing;
  • Withdraw consent where applicable;
  • Manage Cookies; and
  • Submit a privacy complaint to a relevant regulatory authority where applicable.

To exercise your rights, please contact us using the information below. We may take reasonable steps to verify your request.

7. GDPR

If the GDPR applies to your personal information, we may process your personal data based on:

  • Performance of a contract;
  • Compliance with legal obligations;
  • Legitimate interests; or
  • Your consent.

Where applicable, you may have rights to access, correct, delete, restrict, or object to processing, data portability, and withdraw consent.

8. U.S. Privacy Laws

We comply, as applicable, with relevant U.S. federal, state, and other privacy and consumer protection laws.

Privacy rights may vary depending on your location and applicable law. We will handle eligible privacy requests in accordance with applicable legal requirements.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, information practices, or applicable laws.

Updated versions will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Address: 1331 W 70th St #406, Cleveland, OH 44102, United States
Telephone: +1 (216) 742-6184
Email address: contact@aldorrivzarin.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)