Terms of Service
These Terms of Service apply to your use of our website, including browsing products, creating an account where available, placing orders, making payments, and using related shopping services. By using our website or placing an order, you agree to these terms. If you do not agree, please stop using the applicable services.
1. Accounts and Website Use
Where an account is available, you should provide accurate information and keep your login information secure.
You are responsible for activities under your account and should contact us promptly if you notice unauthorized activity.
You agree to use our website lawfully and not to interfere with its security or normal operation.
2. Products, Prices and Orders
We make reasonable efforts to provide accurate product descriptions, images, dimensions, colors, materials, availability, and pricing information.
Product availability and prices may change. If a product becomes unavailable or an order cannot be processed, we will provide relevant information as appropriate.
Customers are responsible for providing accurate and complete order and payment information. Orders are processed according to the prices and applicable charges shown at checkout.
3. Shipping
We provide shipping throughout the United States.
- Orders under $100: $8 shipping fee
- Orders of $100 or more: Free shipping
- Processing time: 1–3 Business Days
- Estimated transit time: 6–10 Business Days
- Carriers may include UPS, FedEx, and USPS
Tracking information will be provided after shipment. Applicable taxes are included in the corresponding product prices, and customers will not be required to pay additional customs clearance charges related to their orders.
Customers are responsible for providing an accurate and complete delivery address. For complete shipping information, please see our Shipping Policy.
4. Order Cancellation
Orders that have not yet shipped may be eligible for cancellation. Orders that have already shipped or entered transit cannot be directly canceled.
If a shipped order is no longer wanted, customers may request a return, exchange, or refund according to our applicable policy.
Cancellation requests are reviewed based on the actual order status when the request is received. For complete details, please see our Order Cancellation Policy.
5. Returns and Refunds
Eligible products may be returned or exchanged according to our applicable policy.
Customers are generally responsible for return shipping costs. Returns due to personal preference may involve applicable return-related costs. Products affected by quality issues or transportation damage may qualify for return handling at no charge, depending on the circumstances.
Eligible refunds are initiated within 1–3 Business Days after the applicable return process is completed. Refunds are made through the original payment method, and the time to receive the funds depends on the relevant financial institution or payment provider.
For complete details, please see our Returns & Refunds Policy.
6. Privacy and Data Protection
We may collect information necessary to process orders, provide services, maintain website security, and comply with applicable laws.
Cookies and similar technologies may be used for website operation, user experience, analytics, and security.
Where necessary, information may be shared with payment, logistics, technology, and customer service providers. We take reasonable measures to protect personal information and respect applicable privacy rights, including GDPR rights where applicable.
7. Disputes and Governing Law
These Terms of Service and related disputes will be handled under applicable U.S. law and other laws applicable to the relevant transaction or dispute.
We encourage customers to contact us first so that we can review and address concerns directly. Nothing in these terms limits rights that cannot legally be waived under applicable consumer protection laws.
8. Changes to These Terms
We may update these Terms of Service when necessary. Updated terms will become effective when posted on the website, unless otherwise stated.
9. Contact Us
you have questions about these Terms of Service, your order, or our related services, please contact us:
Address: 1331 W 70th St #406, Cleveland, OH 44102, United States
Telephone: +1 (216) 742-6184
Email address: contact@aldorrivzarin.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)